Privacy Policy
Effective Date: July 2026
3DHI (“we”, “us”, or “our”) operates the website 3dhi.com (the “Site”) and provides 3D model browsing, preview, and download services (the “Services”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit or use our Services, and it complies with applicable global privacy laws including the GDPR, CCPA, and other regional data protection regulations.
1. Information We Collect
We collect information you voluntarily provide and certain data automatically collected during your visit:
- Account Data: If you register an account, we collect your email address, username, and password hash.
- User Content: Models, comments, favorites, and uploads you submit to the Site.
- Automatically Collected Data: IP address, browser type, device information, page views, download records, referral URLs, and access timestamps.
- Payment Data: If you purchase premium content or memberships, payment processing information is handled by third-party secure payment providers; we do not store full credit card data on our servers.
2. How We Use Your Information
We use collected data to:
- Provide, maintain, and optimize our 3D model download and browsing services.
- Authenticate user accounts and secure platform access.
- Process orders, memberships, and commercial service requests.
- Improve website functionality, user experience, and content recommendation accuracy.
- Detect abuse, fraud, and unauthorized access to protect platform security.
- Send essential service notifications, updates, and support replies.
3. Cookies & Tracking Technologies
3DHI uses cookies and similar tracking technologies to remember user preferences, analyze traffic, and deliver personalized content. You may disable cookies through your browser settings; however, some features of the Site may not function properly after disabling cookies.
4. Third-Party Services
Our Site may contain links, analytics tools, and advertising services from third-party platforms, including but not limited to traffic analytics, cloud hosting, and payment processors. We are not responsible for the privacy policies and practices of third-party websites. Your interactions with third-party services are governed by their respective policies.
5. Data Sharing & Disclosure
We do not sell your personal data for commercial marketing purposes. We may disclose your information only when:
- Required by law, court order, or government regulatory requirements.
- Necessary to protect our rights, property, and platform security.
- Trusted service providers need data to perform their business functions under strict data protection agreements.
6. Data Security
We adopt industry-standard technical and organizational security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
7. User Rights
Depending on your region, you have the right to access, correct, download, or request deletion of your personal data, and withdraw consent for data processing. To exercise your rights, please contact our support email.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will take effect immediately after publication on the Site. Your continued use of our Services after updates constitutes acceptance of the revised policy.